Customer Relationship Management (CRM) Software Manager

Job details

Location: Dubai
Salary: AED 25,000 - 30,000 Plus Benefits
Job Type: Permanent
Reference: 932264
Posted: 25 days ago

Job description

Charterhouse is working with a UAE business positioned within the conference and exhibition space, who is looking to hire a Customer Relationship Management (CRM) Software Manager to be based in Dubai. This is an excellent opportunity to join an established business and brand within the UAE, with fantastic options for progression, and exposure across the region.

About the role

Your main responsibilities will be configuring, developing and managing the companies CRM platform, creating, implementing and managing the Eloqua software, ensuring the processes meet the needs of both internal stakeholders and end users. Working closely with the marketing team, you will lead the marketing automation strategy, social media engagement and provide a thorough insight into the marketing campaign pipeline. Ensuring a seamless transition from the legacy system to the new Marketing automation platform is a critical part of this role, alongside managing social media engagement technologies.

About you

The successful candidate should hold a bachelor’s Degree in marketing or business administration and have at least five years’ experience in a similar role. You must have experience in business use, implementation and training of Oracle Eloqua and SRM. Experience in CRM implementation and management is highly preferred, alongside demonstrated analytical skills and hands-on experience in configuration of Oracle Eloqua/SRM features including building custom reports.