Charterhouse are working exclusively with a phenomenal international brand that is looking to add to their call centre customer service team with 2 new team members.
About the role
This is a great role for someone who has previous experience in customer service and working in a prestigious brand’s call centre, looking for a new challenge. This role will requires someone who has a great phone manner, enjoys resolving client issues and someone who is able to work closely with service teams to ensure smooth deliveries, repairs, etc. as well as working with the in-house sales team to ensure overseas orders are arranged and delivered.
The successful candidate should have at least 3 to 5 years’ experience in a similar role, ideally experience should be in working for an FMCG, Luxury Brand or High-end Décor organisation. Proficiency in Microsoft Office and Excel is a must as well as exceptional phone manner in English. Someone who has strong organisational skills, able to multi-task and has excellent verbal and written communication skills in English, is a must for this role.