Our client is a well-respected Management Consultancy who is looking to hire a professional and experienced Knowledge Management Coordinator who will oversee the firms’ KM activities.
About the role
This is a new and exciting opportunity in the business working with key management being responsible for all KM activities which include the CRM system management from reporting, data updates and system enhancements. You will also manage the intranet and website, uploading content and ensuring brand compliance, which includes content management from creating/collating content for internal information sources and being the point of contact for the firms’ global content sources. Other responsibilities include building internal research capability, managing existing research tools, lead communications around KM activities and deliver KM training if and when required.
The successful candidate should have a Degree in business/marketing/technology with at least 3 years’ in KM as a content specialist, knowledge researcher or information analyst working within a corporate and professional environment. Experience working with database systems and strong MS knowledge is required as is outstanding communication in written and spoken English. You should have a high attention to detail and be able to work independently and in a high-pressured environment. Excellent time and project management skills is also needed as well as being highly organised, think outside the box and challenge the norm. Knowledge of SharePoint and design tools is a distinct advantage.